I write this with a lot of sadness, we’ve been using Probro Express basically since they opened here and have been long time monthly subscribers to their service for both of our cars!
We used to have a VW Tiguan and for the most part, we were quite happy with the quality of service we received.
Yes, the car does get scratched rather quickly, compared to hand washes, but the fact that you can be in and out in under a minute is just unbeatable.
Lately however it feels that whoever is in charge is absurdly set on turning away customers and reducing quality of service. The wash quality has gone downhill, long-term (better value for money) subscriptions are going away.
Maybe they have good reasons for this, not for me to judge, I care about my experience as a long time client.
I’m sorry that I didn’t take more or better photos… These were taken while we went to wash our car… after “washing” it at Probro.
The rear number plate area (below the Cupra letters didn’t get any scrubbing at all and looked even worse than everything in the pictures.
This happened multiple times, not once after purchasing this new car, did it get washed properly at Probro (unlike my Audi Etron, which doesn’t come out perfect, but is good enough). The circle k automatic wash doesn’t seem to struggle with the shapes of this car.
This little dude did a better job washing the car than probro…
